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Head of Product and Project Management
7+ Years

Position: Head of Product and Project Management
Division: Technology
Location: San Francisco
Reporting to: CTO

ACORE Capital is looking for a Head of Product and Project Management to lead a team of Business Analysts, Business Architects, and Project Managers, and manage a diverse portfolio of internal technical projects. These projects encompass various aspects, including the implementation of new software tools, introduction of new process workflows within IT systems, supervision of hardware upgrades, and the development of updates to existing tools. The Head of Product and Project Management collaborates closely with business leaders, project stakeholders, external consultants, internal security & compliance teams, and the ACORE Software Development team. This role is headquartered from our San Francisco office and is expected to be in the office Monday through Thursday (4 days per week) and work from home on Fridays.

• Manage Project Managers to oversee a portfolio of technology projects, ensuring ACORE’s project management process is followed.
• Manage Product Owners to maintain and support existing technology systems, both off-the-shelf and custom. This includes documenting systems, maintaining training materials, acting as first line of support for applications, and assisting with security audits and disaster recovery planning.
• Work with internal prioritization council to prioritize new project requests and maintain a 12-month project roadmap.
• Prepare and deliver status updates to leadership and project stakeholders.
• Maintain strong communication with business leaders, project sponsors, and project stakeholders, ensuring alignment and addressing concerns promptly.
• Act as Project Manager on critical projects.
• Utilize Jira to track and maintain work assignments for the technology teams.
• Proactively identify and resolve roadblocks and challenges to keep projects on track and within timeline and budget delivery.
• Mentor team members, provide informal and formal performance reviews, recommend compensation, and conduct interviews.
• This is not a comprehensive listing of activities, duties, or responsibilities, which may change at any time without notice.

• Degree in Business Administration, Information technology, or a related field.
• PMP, Agile, or equivalent project management certification
• 7+ years of related experience
• Strong proficiency in Microsoft Project, Jira, and Excel.
• Excellent organizational, leadership, and decision-making skills.
• Ability to manage multiple operational tasks and projects simultaneously in a fast-paced environment.
• Strong communication and interpersonal skills for interacting with team members, stakeholders, and senior management.
• Previous experience in commercial real estate, mortgage lending or commercial banking preferred.
• Familiarity with Microsoft technologies, Salesforce, and Snowflake a plus.

Compensation: $175k-$195k base (DOE) plus performance-based bonus. As an equal opportunity employer, ACORE Capital offers a competitive benefits package and salary/bonus commensurate with experience.

To apply: Please send your resume and cover letter to careers@acorecapital.com using the subject line 'Head of Product and Project Management – San Francisco'.

About ACORE Capital
ACORE Capital, LP is one of the largest credit managers focused on commercial real estate lending. This success is an outcome of its people-first culture, proven track record and longstanding relationships in the commercial real estate finance and investor communities. With over 100 professionals in offices in San Francisco, Los Angeles, Dallas, Miami and New York, ACORE relies on and invests in exceptional talent for their originations, credit, capital markets, capital raising, investor relations, asset management, legal and operations teams. For more information, please visit https://www.acorecapital.com/careers

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